Restaurant service greatly improved over last visit 5 years ago. Excellent breakfast included with room: Omelette, coffee, toast, potato, fruit, and sausage. Kitchen visibly clean and well organized. chef on duty. Attentive servers. Staff helped with transportation requests, directions, and departure time (2:15 am flight). Encounter a value hotel: an affordable touch of luxury an edge of Thamel: excellent breakfast, supportive staff, and isolation from traffic and noise. Air conditioning worked without a problem. And Yes plenty of hot water in the modern walk in shower. And excellent English communication as well as some opportunity to learn some Nepali words. Reservation advised.
George
June 2024
Arriving at hotel encounter was such a pleasure, every single staff member greeted us with a smile and a hello which instantly made us feel welcome. Secondly at reception they upgraded us to a bigger room free of charge just because they had the availability which was a nice touch. The room was very spacious and clean and the shower was hot and powerful 24/7. Free water was provided in the room and breakfast was great especially the gentleman serving it, he very so polite.
Jamie
April 2025
The stay was amazing. The staff was super nice, always smiling and being super positive! They were so kind to print us our Indian's visa for free and gave us welcome drinks on arrivals. The room was big and with a super nice balcony overlooking Kathmandu, for a very cheap price! The shower was our favourite in our 3 months in Nepal!
Eleonora
April 2025
At the reception desk, Bibas and Pramila were terrific and very helpful. Actually, all the staff were exceptionally friendly and helpful. I was upgraded to a pleasant and spacious room. The bed was very comfortable. The location is quiet (essential for a peaceful sleep). The hotel is close to the main attractions of Thamel and the bustling markets. The restaurant food is delicious, and they make the best vegetable/egg thukpas I've had (and I ate it several times during my stay). When I revisit Kathmandu, Hotel Encounter will be my hotel of choice.
Wisephotographics
February 2024
We was staying in the middle of december 2023 in room 202 (3d floor). In the beginning, we reserved delux room with city view, but I found that room much more cold and smaller than the opposite side. Thanks guys on reception, that allowed select fit room for us. Our room was warm, sunny, light and big. Hot water in shower, AC with heater, wifi fast, tea pot, 2 bottles of drinking water everyday. Good breakfast from 7 to 10 in the garden. Have safe parking also and spa (we did not use). Location is great. Near tamel but in quite place, you just need cross road. Near have fruit shops and sim card office.
Yulia
December 2023
Good location. Had very friendly staff. Morning breakfast satisfying. The overall price was quite reasonable. The bed was warm and soft. The room was clean and inviting. There was lots of free water. It was not too noisy. A hose in the bathroom was very useful. The water for the shower was warm to hot.
Kornelis
June 2023
The outdoor seating area in the center of the space is absolutely stunning with all the greenery. There are also two large covered areas in case of bad weather. The staff who work in the restaurant are absolutely amazing, helpful, and polite,
Kellie
April 2024
I had a wonderful experience at this hotel! The breakfast was fantastic with plenty of options to start the day right. The staff were incredibly friendly and helpful, always ready to assist with a smile. The location is very convenient not far from the main attractions, yet peaceful and quiet, making it perfect for relaxation. Highly recommend staying here for anyone visiting the area!
Meltem
December 2024
The hotel is in a prime location. Not very far from souvenir shops and cafes of Thamel. The rooms are spacious and For the price we paid, it was a nice deal.
Pragna
April 2025
Good location from the restaurants and shops in Thamel Amazing shower! Just what you need after trekking Helpful staff, guard helped us with our trekking bags up stairs after our trip, All of them spoke great English Very comfortable bed They upgraded us when we arrived to a deluxe room, The included breakfast was lovely
Georgia
March 2025
Reservations:
+1-833-728-2041